Rapid Deployment Solutions provide 4 levels of staging services from Bronze (Quick Config Service), Silver, and Gold to our all inclusive Platinum service to meet the requirements of any business - from the Original Equipment Manufacturer all the way through to End-Customer. These 4 services include :

• Deployment Project Management

• Pre-Staging Logistics

• Assembly and Building of Hardware

• Staging & Configuration

• Testing

• Extensive Documentation

• Post-Staging Shipping and Logistics

• Delivered Duty Paid (DDP or DDU) Service

Delivery Logistics

As the equipment arrives at our Staging Centre, Rapid Deployment Solutions will:

• Inspect the goods for physical damage

• Reconcile the Goods against the manifest

• Provide Storage and Management of the goods during entire staging process

Staging & Automated Configuration

As part of the normal process, our “Automated and Computerised" system ensures the correct hardware has been assembled in the right position/slot. It will also check to ensure any firmware or software revisions are correct before commencing with the “Automated” configuration process.

When the entire “Automated" configuration process has completed, the unit is power-cycled (totally under computer control) to ensure the final configuration works with the hardware, firmware and software. This entire procedure is described in our company literature and can be demonstrated upon request.

Each port on the target device can be tested to ensure it is fully operational even if that port may be unprovisioned when installed on-site. This has many distinct advantages to normal staging and configuration services provided by other staging and configuration companies. Testing of the ports – be they provisioned or not will prevent call-backs to the Service Centres/ Technical Assistance Centres and avoid significant expense in the replacement hardware at a later date.

The devices/units can be inter-connected within racks. Rapid Deployment Solutions will ensure that the cabling of such racks will be properly managed and dressed and meets with the strict standards set down by the industry.

Shipping and Logistics

RDS can either drop ship configured devices to a centralised facility or ship configured devices to specific locations coordinated with project schedule.

RDS have negotiated the best possible rates with the leading courier companies to ensure your network arrives safely and "On-Time".

Customs Documentation

Import and Customs documentation is essential for a smooth network deployment into the countries throughout the world.

Delivered Duty Paid Service

Rapid Deployment Solutions also provide a Delivered Duty Paid (DDP) service. We are the First and Only Staging and Configuration company in the UK performing this service for our customers, thereby removing all the problems caused by the mountains of documentation required, import duties and taxes as required by different countries and local laws.

By providing this service, Rapid Deployment Solutions are removing all of these problems for our customers.

Rapid Deployment Solutions give you the flexibility to choose which Deployment program best suits the needs of your company and customers.

We also provide a range of other services including:

Network Migrations

Clients who are considering migrating or upgrading their network, may wish to take advantage of the RDS Network Migration service. RDS are able to take the configuration data from your existing or legacy device and configure a new replacement unit. If you are changing from one OEM supplier to another OEM, RDS can provide a configuration translation service and deliver a  brand new device or an entire network to your chosen location/s.

Hot Sparing

As part of our new 2002 program, we now offer "Hot Sparing". RDS are able to regenerate the original configuration into replacement units and ship directly to customer site upon request.
 

With the correct hardware and all details of the device stored on our system, customers may call and request a “Hot Spare” for any site within their network. From the information held, the unit is picked from stock, physically built, configured, tested and shipped directly to customer site.

Deployment Project management.

As part of our service, Rapid Deployment Solutions assign a Deployment Project Co-Ordinator as our central Point Of Contact (POC) for the duration of the project.

The Deployment Project Co-Ordinator manages all RDS activities including detailed system engineering work on the RDS computerised deployment system, status reviews, co-ordination and interfacing with our clients.

It is our standard procedure to conduct a pre-project kick-off meeting during which many deployment related issues will be discussed to ensure a successful roll-out of your technology. These meetings are key to establishing and agreeing the requirements and expectations.

Building the Hardware

Rapid Deployment Solutions will physical build (insert modules, memory etc) into the devices ensuring all ESD precautions are properly observed. PAT trained engineers ensure the correct hardware and options are assembled to the client build requirements. This is automatically checked again by the Deployment system during the configuration process, thus ensuring the device are deployed to your exact specification.

Documentation

As part of the service provided by RDS, a number of different documentation options are available. All documentation can be customised if required to have the your logo on every label or documentation sheet. Our documentation set includes:

• Device Configuration Listing

• Asset Labels (for all devices)

• Packing Lists

• Delivery Address Labelling

• Shipping Labels

Addition and customised documentation is available as required.

All Documentation is automatically stored on the “Automated and Computerised" deployment system and is only produced at the very end of the configuration cycle. No documentation is produced if any step in the computerised process fails to meet the required 100% pass rate.